Payment Policy

At Colored Threads, we are committed to providing a secure and smooth checkout experience for all customers. This Payment Policy explains the payment methods we accept and how your information is protected when purchasing from us.

Accepted Payment Methods

We accept the following payment methods:

  • Visa

  • Mastercard

  • American Express

  • JCB

  • Discover

  • Diners Club

  • Apple Pay

All payments must be completed in full at the time of purchase. We do not currently offer installment plans, financing, or partial payments.

Payment Security

Your security is our priority. All transactions are processed through secure, PCI-compliant third-party payment gateways. We do not store or have access to your full credit card or financial information. Our website uses SSL (Secure Socket Layer) encryption to help protect your personal and payment data during the checkout process.

Order Confirmation

After successfully placing an order, you will receive an order confirmation email containing your purchase details. If you do not receive this email shortly after checkout, please check your spam or junk folder, or contact our support team for assistance.

Billing Information Accuracy

Customers are responsible for ensuring that all billing information provided during checkout is accurate and matches the information associated with their payment method. Orders with incorrect, incomplete, or unverifiable billing details may be subject to delay or cancellation.

Sales Tax

Applicable sales tax will be calculated and displayed at checkout based on your shipping address, in accordance with state and local tax regulations.

Fraud Prevention

To protect our customers and our business, we reserve the right to review, hold, cancel, or refuse any order that appears to be fraudulent or suspicious. If an order is canceled for security reasons, any pending charges will be voided or refunded.

Contact Information

If you have any questions or concerns regarding payments or billing, please reach out to us:

  • Business Name: Colored Threads

  • Address: 1490 S Water St Suite 2, Kent, OH 44240, USA

  • Phone: +1 (330) 357-1066

  • Email: support@shopcoloredthreads.com

  • Support Hours: Monday – Saturday, 10:00 AM – 5:30 PM (Sunday: Closed)