Terms of Service

Last Updated: June 21, 2026

Welcome to Colored Threads. By accessing or using our website, shopcoloredthreads.com, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our website or placing an order.

1. General Conditions

By visiting our website and/or purchasing products from us, you agree to be bound by these Terms of Service, including any additional policies referenced or linked on our site. These terms apply to all users, including visitors, customers, and partners. We reserve the right to refuse service to anyone for any reason at any time.

2. Online Store Terms

You may not use our products or website for any illegal or unauthorized purpose. You must not transmit any viruses, malware, or destructive code. Any violation of these terms may result in immediate termination of your access to our services.

3. Product Information

We make every effort to ensure that product descriptions, images, and pricing are accurate and current. However, we do not guarantee that all content is free from errors. If a product you receive is not as described, your sole remedy is to return the item in unused condition in accordance with our Return & Refund Policy.

4. Order Processing & Shipping

  • Processing Time: 1–2 business days.

  • Transit Time: 3–5 business days.

  • Total Delivery Time: 4–7 business days.

  • Order Cut-Off Time: 5:00 PM.

  • Shipping Region: United States only (International shipping is not available).

5. Returns & Refunds

Returns are accepted within 30 days of delivery. Items must be unused and returned in their original packaging. Please refer to our Return & Refund Policy for complete details on damaged items, restocking, and refund processing.

6. Payments

We accept Visa, Mastercard, American Express, JCB, Discover, Diners Club, and Apple Pay. All payments are processed securely. We do not store your full credit or debit card information.

7. Modifications to Services and Prices

Prices for our products are subject to change without prior notice. We reserve the right to modify or discontinue any product or service at any time without notice.

8. Accuracy of Billing and Account Information

You agree to provide accurate, complete, and current billing and purchase information. We reserve the right to cancel or limit orders that appear suspicious, fraudulent, or placed by unauthorized resellers.

9. Intellectual Property

All content on this website, including text, images, logos, graphics, and design elements, is the property of Colored Threads and is protected under applicable copyright and intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

10. Limitation of Liability

Colored Threads shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our products, website, or services.

11. Governing Law

These Terms of Service and any separate agreements shall be governed by and interpreted in accordance with the laws of the State of Ohio, United States.

12. Changes to Terms of Service

We reserve the right to update or modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of the site constitutes acceptance of those changes.

Contact Information

If you have any questions regarding these Terms of Service, please contact us:

  • Business Name: Colored Threads

  • Address: 1490 S Water St Suite 2, Kent, OH 44240, USA

  • Phone: +1 (330) 357-1066

  • Email: support@shopcoloredthreads.com

  • Support Hours: Monday – Saturday, 10:00 AM – 5:30 PM (Sunday: Closed)